FAQ

Frequently Asked Questions

Quick answers about Cawosh GMS, the Website Booking Plugin, setup, booking requests and pricing.

Getting Started & Setup

Booking Plugin — Setup & Your Website

Booking Plugin — Bookings & Customers

Pricing, Contracts & Billing

Data, Technical & Security

Devices, Hardware & Internet

Daily Use, Technicians & Workflow

Support & Updates

Multi-Site & Expansion

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Frequently Asked Questions

Getting Started & Setup

How long does setup take?

Do you help with onboarding and setup?

Will you come to my garage to help us go live?

Can I run Cawosh alongside my current system?

Can I start with one ramp or one technician?

Booking Plugin — Setup & Your Website

What is included in the package?

Do I need a new website?

How quickly can it go live?

What is included in setup?

Booking Plugin — Bookings & Customers

Can customers book online?

Does it show my prices?

Can customers pay online?

How does the Booking Plugin work with Cawosh GMS?

Will bookings appear inside Cawosh GMS?

Pricing, Contracts & Billing

How much does the complete package cost?

What is the monthly cost?

Do you charge commission per booking?

Is Cawosh GMS included in this price?

Is there an expensive software subscription?

Is there a contract or long-term commitment?

Do you charge for updates or improvements?

Data, Technical & Security

Do I have to change my accounting software?

Is my data safe?

Can I import my customer list from my old system?

Do you integrate with Haynes Pro or technical data?

Devices, Hardware & Internet

What devices can I use Cawosh on?

Does the technician app work on Android and iPhone?

What if my internet goes down?

Do I need any special hardware?

Daily Use, Technicians & Workflow

Will my team be able to learn it quickly?

What if my team isn’t tech-savvy?

How do MOT and service reminders work?

Does the system handle SMS approvals?

Can I still use paper job cards if needed?

Can I customise job sheets or checklists?

Support & Updates

What support do you offer?

How often is the software updated?

Will you help train my technicians?

Multi-Site & Expansion

Can I add multiple branches in the future?

Will Cawosh work with my parts suppliers?

Still have questions? Book a demo.