Frequently Asked Questions

You can book MOT tests, general repairs, diagnostics, tyre replacements, car detailing, and more. Mobile mechanic services are also available in select areas.

Every service provider on Cawosh is pre-verified for certifications, insurance, customer satisfaction ratings, and compliance with industry standards.

Select your required service via the Cawosh app or web portal, choose your preferred time, and pay securely online.

Yes. You can reschedule directly through the app without penalty, provided changes are made at least 24 hours before the service time.

Payments are securely processed through the app using debit cards, credit cards, Apple Pay, or Google Pay.

Yes. You will get real-time notifications when your booking is accepted, when the service starts, and when it is completed.

Yes. In selected regions, you can book mobile services such as tyre fitting, diagnostics, and detailing directly to your home or office.

You can reach out via the in-app chat, email support@cawosh.com, or call our customer support line.

Yes. Every service booked via Cawosh is stored digitally in your personal dashboard for easy tracking.

Customers earn points with every service booked. MVP customers unlock lifetime benefits such as free MOTs and discounted services as Cawosh grows.

Launching soon, the AI assistant will allow you to describe your vehicle's symptoms in natural language, and the system will recommend the right service and book the correct provider.

Yes. Many of our partners offer eco-friendly detailing, servicing for EVs, and sustainable practices. These options are highlighted during booking.

There is no upfront cost. Cawosh operates on a success-based model, taking a commission only after a job is completed.

Once your documents are verified, you can start accepting jobs immediately — typically within 3–5 business days.

Jobs are automatically matched based on your location, service specialization, availability, and customer ratings.

Through the Cawosh Partner Dashboard. You can accept jobs, update job statuses, communicate with customers, and track your earnings.

Payments are processed within 5 business days after service completion and customer confirmation.

Yes. You have full control over your calendar, service areas, and service types.

Our future AI matching system will help allocate complex jobs to garages with the appropriate specialization based on past performance and skills.

Yes. From 2027 onwards, Cawosh will launch a used parts marketplace where verified garages can list and sell quality-assured spare parts.

Yes. Cawosh enables garages to partner with fleets needing regular servicing, MOT management, and predictive maintenance alerts.

High-performing garages will receive priority placement, customer promotions, and optional marketing assistance through Cawosh's loyalty programs.